Privacy Policy
Last updated September 23, 2026
OutTheChat (“we”, “us”) makes a mobile app for planning trips with friends: a shared itinerary, group chat, and splitting costs. This policy explains what we collect, why, who can see it, and how to delete it. It applies to the OutTheChat app and this website.
The short version
- We collect what you put into the app so your trip group can use it together.
- We don’t sell your data, show ads, or use analytics or tracking tools.
- Your live location is only shared while you have the trip map open, and it’s deleted automatically.
- You can delete your account in the app at any time, and it takes effect immediately.
1. What we collect
Account. Your email address and a password, or the name and email Apple or Google share with us when you sign in with them (including an Apple “Hide My Email” relay address). Your name, username and profile photo.
Profile details you choose to add. Dietary needs and allergies, your time zone, and whether you share your location on the trip map.
Payment handles. Your Venmo username, Cash App $cashtag, or Zelle phone number or email, if you add them so friends can pay you back. We never collect bank, card or login details and we don’t process payments. The app opens Venmo or Cash App with the amount and a short note filled in.
Trips and plans. Trip names, destinations, dates, cover images, itinerary stops, times, notes, links, bookings, polls and votes, checklists, notice board posts, and inspiration boards.
Expenses. Bill titles, amounts, currencies and exchange rates, who paid and who owes, due dates, payment status, and the names of guests you add who don’t have an account. Receipt photos you attach are stored with the expense.
Documents. Tickets, booking confirmations and other files you upload to a trip. You can mark a document private so only you can see it.
Chat. Messages, photos, GIFs, polls, reactions, links and location messages in trip chats and group chats. When you share a link, our server fetches a preview (title and image) from that website.
Live location. Only if you turn on location sharing and only while the trip map is open in the app: your coordinates and their accuracy, updated about every 30 seconds. We don’t collect location in the background.
Searches. Recent place searches are saved to your account so you can find them again.
Device and diagnostics. Your device’s push notification token, and crash reports (device model, OS version, app version, what went wrong).
2. Phone permissions
The app asks for location (only while you’re using it, for the trip map and sharing a location in chat), camera and photos (to add pictures, receipts and documents), and notifications. Each is optional and you can change it in your phone’s settings. We don’t access your contacts or microphone, and we don’t ask to track you across other apps.
3. How we use it
- To run your account and the features your trip group uses together.
- To work out balances and remind people about payments they owe.
- To send notifications you’ve allowed, such as new messages, plan changes and payment reminders.
- To power optional AI features: reading a receipt or booking, answering trip questions, and drafting a day’s plan.
- To find and fix bugs and keep the service secure.
We don’t sell or rent your personal information, we don’t use it for advertising, and we don’t use it to train AI models.
4. Who can see your information
Everyone on OutTheChat. Your name, username, profile photo, dietary needs and time zone are visible to other signed-in users, and you can be found in user search. Public inspiration boards can be viewed by any user.
Your followers. When you mark a payment as made or confirmed, a short activity entry (the amount and expense title) can appear in the activity feed of people who follow you.
People you share a trip or an expense with. Your trip content, chat messages, expenses and payment handles. Private documents stay visible only to you.
Your trip group, if you share your location. Your position on the trip map. Trip members can also post a location they can see, including yours, into the trip chat as a message.
Anyone with the link. Photos in chat, receipts, trip covers, board images and profile photos are stored at long, unguessable web addresses. Anyone who has one of those addresses can open the image. Trip documents use short-lived private links instead.
5. Service providers
We use these companies to run the app. They receive only what they need to do their job.
| Provider | What for | What they receive |
|---|---|---|
| Supabase (hosted on Amazon Web Services, US East) | Database, sign-in, file storage, real-time chat, server functions | Everything you store in the app |
| OpenAI | Reading receipts and booking documents; the AI trip planner and day drafts | Receipt photos, booking files or emails you choose to scan, your question, and trip context such as destination, dates and the group's dietary needs |
| Perplexity | Background research for AI day drafts | The destination name only |
| Place search, place details and photos, travel times, maps on Android, Google sign-in | What you type into place search, the trip destination, place IDs, and sign-in tokens. Your GPS location is not sent | |
| Apple | Sign in with Apple, push notifications, turning map coordinates into an address | Sign-in tokens, device push token, coordinates you choose to share |
| Expo | Delivering push notifications and app updates | Device push token and the text of each notification |
| Sentry | Crash and error reports | Error details, device model and OS, app version, and your account ID. Not your name, email or IP address |
| Klipy | GIF search in chat | Your GIF search text and your account ID |
| Pexels | Suggested trip cover photos | The trip destination |
| Travelpayouts | City and airport suggestions while you type | What you type into that field |
| Frankfurter (European Central Bank rates) | Currency exchange rates | No personal data |
Opening a booking site such as Booking.com shows that website inside the app. Anything you do there is covered by that site’s own privacy policy. Venmo and Cash App are covered by theirs.
We may also disclose information if the law requires it, to protect people’s safety, or as part of a sale or merger of the business. If ownership changes, we’ll tell you before your information is covered by a different policy.
6. Data saved on your phone
So you can see your trip without signal, the app keeps a copy of recent trip data on your phone for up to 30 days, and saves trip documents you’ve opened or downloaded. Messages you send while offline wait on your phone until you’re back online. Signing out removes all of this from the phone. Saved documents are excluded from phone backups.
7. How long we keep it
- Live location: deleted when you stop sharing, turn on ghost mode or leave the trip, and automatically after 24 hours without an update or 24 hours after the trip ends.
- Your account and content: kept until you delete them or your account.
- Crash reports: kept by Sentry for up to 90 days.
- Backups: our hosting provider keeps routine database backups for a limited time, after which deleted data is gone from them too.
8. Deleting your account
In the app, go to Profile → Privacy → Delete account. You can also use our account deletion page or email getoutthechatapp@gmail.com. Deletion from the app is immediate; requests by email are completed within 30 days.
When your account is deleted:
- Removed: your profile, payment handles, trip memberships, follows, live location, preferences, group chat messages, boards, and every file you uploaded (photos, receipts, documents and your profile photo).
- Kept, labelled “Deleted user”:messages you sent in trip chats, expenses you were part of, and similar shared records, so your friends’ trip history and balances still make sense. Past activity entries may still show the name you used.
9. Your choices and rights
You can edit your profile, payment handles and dietary needs, turn location sharing and notifications on or off, and delete trips, messages and documents you created, all in the app.
Depending on where you live (for example California, the UK or the EU), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict how we use it, and to withdraw consent. To make a request, email getoutthechatapp@gmail.comfrom the address on your account. We’ll respond within 30 days and won’t treat you differently for asking. We don’t sell or share personal information for cross-context advertising. You can also complain to your local data protection authority.
Where EU or UK law applies, we rely on: providing the service you asked for (most of the app), your consent (location sharing, notifications, AI features you choose to use), and our legitimate interest in keeping the app working and secure (crash reports).
10. Security
Data is encrypted in transit. Database access rules limit each person to the trips and records they belong to, and trip documents are only reachable through short-lived private links. No system is perfectly secure, so please don’t upload anything you’d be unable to replace or wouldn’t want your trip group to see.
11. Children
OutTheChat isn’t meant for anyone under 13, and we don’t knowingly collect information from children under 13. If you think a child has given us information, email getoutthechatapp@gmail.comand we’ll delete it.
12. Where your data is stored
Our servers are in the United States. If you use the app from elsewhere, your information is transferred to and processed in the US, where our providers protect it using measures such as standard contractual clauses where the law requires them.
13. Changes to this policy
If we make important changes we’ll tell you in the app before they take effect, and we’ll update the date at the top of this page.
14. Contact
Questions or requests: getoutthechatapp@gmail.com