Delete Your Account
We're sorry to see you go. Use this form to request deletion of your OutTheChat account and associated data.
How to Delete Your Account
- Fill out the form below with the email address and username associated with your OutTheChat account.
- Optionally, tell us whyyou're leaving — this helps us improve OutTheChat for others.
- Acknowledge the data deletion policy and review what data will be deleted vs. retained.
- Submit your request.We'll verify your identity and process your deletion request within 30 days.
- You'll receive a confirmation email once your account and data have been deleted.
What Happens to Your Data
Data That Will Be Permanently Deleted
- Your account profile (name, email, username, profile photo)
- Your payment method handles (Venmo, Cash App, Zelle info)
- Direct messages you've sent to other users
- Your follow/follower relationships
- Your location history from the Live Map feature
- Push notification tokens and preferences
- Any trips where you are the sole member
Data That May Be Retained
- Group chat messages:Your messages in trip group chats may be anonymized (attributed to "Deleted User") to preserve chat history for other trip members.
- Expense records: Expense splits and payment records may be retained in anonymized form for trips with other active members, as these are shared financial records.
- Trip contributions: Itinerary items and notice board posts you created may remain visible to other trip members but will be disassociated from your identity.
Retention Period
- Account deletion requests are processed within 30 days of verification.
- Crash logs and error reports containing your data are automatically deleted within 90 days.
- Aggregated analytics data (which cannot identify you) may be retained indefinitely.
- We may retain certain data longer if required by law or to resolve disputes.